1. What data we collect
We may collect the following types of information:
Personal identification information: such as name, email address, phone number, shipping address, billing address;
Order information: purchase history, payment method (full credit card information is not stored);
Technical information: IP address, device type, browser type, access time, Cookies;
Communication information: customer support chat records, email communication content.
2. How we use your information
The information we collect may be used for the following purposes:
Processing and shipping your order;
Providing customer support services;
Sending you order updates, promotions and marketing information (if you have agreed);
Improving our website and services;
Complying with legal obligations.
3. Data storage and protection
We use encryption technology and secure servers to protect your data from unauthorized access, disclosure or tampering. All payment transactions are processed through a secure payment gateway and we do not store your full payment information.
4. Data Sharing
We will not sell your personal information to third parties. However, we may share your information with service providers in the following circumstances:
Logistics companies (such as for order delivery);
Payment service providers;
Website hosting and technical service providers;
When required by law or to protect our legal rights.
All third-party partners comply with the EU GDPR data protection requirements.
5. Your rights (under GDPR)
You have the following rights:
Inquire about your personal data held by us;
Request modification or correction of inaccurate information;
Request deletion of your data (to the extent permitted by law);
Withdraw your consent to the use of data;
Refuse to receive marketing emails;
6. Cookies Usage Policy
Our website uses cookies to improve user experience, statistical analysis and marketing purposes. You can manage or refuse the use of cookies through browser settings.
7. Third-party links
We may collect the following types of information:
Personal identification information: such as name, email address, phone number, shipping address, billing address;
Order information: purchase history, payment method (full credit card information is not stored);
Technical information: IP address, device type, browser type, access time, Cookies;
Communication information: customer support chat records, email communication content.
8. Modification of privacy terms
We may update this privacy terms according to legal or business needs. Any modifications will be posted on the website and the effective date will be noted.